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November 13, 2013

November 13, 2013
This month

In This Issue

Tech Tuesday

Using Your iPad at Work—Can You Ditch Your Computer?
Douglas McQuiston
Tuesday, Oct. 19
Noon–12:30 p.m.
Learn more

Blog of the Month

LawSites

By Massachusetts attorney Robert Ambrogi’s. He tracks new and intriguing websites for lawyers.

Quick Links

Upcoming Webinar
Top 10 Malpractice Traps and the Tools for Avoiding Them
by Clio
Tuesday, Nov. 19
11:30 a.m.–12:30 p.m.
Learn more

Reba Nance

Computer security is an issue that should be on the top of every attorney’s list. Law firms are being targeted by hackers more frequently, and so securing your firm and client data has become more important than ever. In a recent study, many firms cite security as a rising issue—and larger firms are even hiring security experts to be on staff to protect their data. Those that haven’t hired a full-time expert should at least have consultants perform a yearly audit of their systems.

Attorney at Work recently posted an article by Vivian Manning on this topic: “Computer Security: It’s Scary Out There!” Vivian’s article is definitely worth the read and provides detailed information—below are some of her tips:

  • Keep all software patched and current, especially your operating system. Ditch Windows XP.
  • Never let your guard down—if you’re not expecting the email, don’t click on it.
  • Hover over links and email addresses without clicking. The underlying address should always match the typed address.
  • Don’t trust an attachment by its icon. Just because the attachment ends in .pdf, it doesn’t mean it really is a .pdf document.
  • Don’t be lulled into a false sense of security because you have antivirus software. Keep it up to date—including your servers. And remember—no software catches everything and some viruses are so new there may be nothing available yet to combat it.
  • Uninstall Java and Flash (unless you run software or access websites that absolutely require it).
  • Don’t let .zip, .rar, .exe or .scr files into your email. Have your “techie” configure your email to block all malicious file types. Ask him/her about alternatives to receive .zip files.

It is definitely scary out there, but there are steps you can take to keep your client and firm data more secure.

Sign up for the ABA’s Law Practice Today webzine
Receive a complimentary email subscription to Law Practice Today—the ABA Law Practice Management Section’s monthly webzine. It brings you the most current information and trends, in the legal industry, and includes anecdotes from professionals in the field of law. Click here to view the August 2013 edition. To sign up, email Sue Bertram.

Product Reviews

Conference and Video Call Services to Communicate with Your Client

by Nerino J. Petro Jr., posted on GPSolo
Not that long ago, lawyers could communicate with clients or other parties only in person at face-to-face meetings at a set location, or over the telephone. And even the telephone communications were limited (or costly) if you needed to speak to multiple parties simultaneously. Luckily, technology has not only impacted computers by making them easier to use and less expensive, but it has done the same for our communication capabilities. Read more.

DestroyMail—Don’t Just Delete an Email Message; Destroy It

by Jeff Richardson, posted on iPhone J.D.
How it works: When you are viewing a list of email messages, swipe to the left on an individual message, just as you would do in the iPhone’s built-in Mail app. But instead of seeing an option to move the item to the trash, you’ll see an option to destroy the message. Tap that, and you will see and hear an amusing animation of the email message being destroyed. Read more.

A Trial Lawyers First 48 Hours with Google Glass

by Mitch Jackson, posted on The Droid Lawyer
Google Glass was simple to set up. No instruction manual needed. Simply download the Glass app, enter my WiFi information and power Glass up. Instantly connected to the internet. Next, I connect Glass to my smartphone via Bluetooth. That was too easy. Read more.

Technology

Technology Audits for Your Firm—by Your Clients!

podcast with Sharon Nelson and Jim Calloway, posted on Legal Talk Network
Andy Perlman of Suffolk Law School discusses the new technology audits for lawyers. D. Casey Flaherty, of corporate counsel for Kia Motors, developed a technology audit to measure how efficiently lawyers are using technology and determine how much time (and clients’ money) they could be saving. Suffolk University is partnering with Flaherty to enhance and automate the audit. Tune in to hear more about the audit, the partnership with Suffolk, how to get involved, and more. Listen to the podcast.

Remote Control: How to Access Your Office from Anywhere

by Jared D. Correia and Thomas L. Rowe, posted on GPSolo
Modern remote access capabilities are a boon for attorneys seeking to wind down their practices. There’s never been a more graceful way to fade out. As you draw down your daily and weekly hours, you can replace or supplement them with hours spent at home, interacting with client matters via the exact same interface you would have used at the office. To get this right, you’ve got to select the correct technology platform. Read more.

Marketing

LinkedIn (or Left Out) for Lawyers: How to Pump Up Your Profile

by Janet Ellen Raasch, posted on the Denver Bar Association’s The Docket
Until recently, very few lawyers and corporate counsel had even heard of the social media site LinkedIn. In fact, it surprises many to learn that LinkedIn was launched in 2003—ten years ago! In a 2012 ABA survey, 95% of ABA members indicated that they have profiles on LinkedIn. Seventy percent of corporate counsel indicated that they use LinkedIn regularly as a tool to find and vet outside counsel. Read more.

Should Lawyers Send Paper or Digital Holiday Cards?

by Bob Weiss, posted on Attorney at Work
There is significant debate in law firms about whether to produce electronic holiday cards or mail a printed card to clients. People want to know what works best so, in the absence of any definitive research, I took an online poll to find out what lawyers, themselves, like to receive. Read more.

Trends

Will Lawyers Show Up on the New Google Helpouts?

by Robert Ambrogi, posted on LawSites
Last week, Google introduced Helpouts, a service that offers “real help from real people in real time.” The idea is simple: If you need help with something—a recipe, a computer problem, a home repair, or whatever—you can turn to Helpouts to find people who have the knowledge to help you and then connect with them via real time Web video. Some people offer their help for free, others charge by the minute or hour. Read more.

Social Media E-Discovery: Keeping On and Keeping Up

podcast with Jared Correia, posted on Legal Talk Network
Social media data presents significant challenges for lawyers when it comes to issues of investigation, preservation and discovery. Nonsense words, arcane acronyms and unexpected abbreviations are just some of the things that attorneys need to look for in order to effectively discover evidence via social media. In this edition of The Legal Toolkit, your host, Jared Correia, invites Trent Livingston to discuss the challenges of sourcing social media evidence, the differences between public data, private data, metadata, and more. Listen to the podcast.

Work Life Balance

High Anxiety: The Reason Why Lawyers are so Vulnerable to High-Pressure, Low-Return Marketing Scams

by Carolyn Elefant, posted on myShingle.com
Seems that no matter what lawyers do these days—whether it’s accepting a phone call from an unknown number, or scanning press releases on a news aggregator or visiting a bar association website, or signing up for what appeared to be a free service—they quickly find themselves bombarded with high-pressure sales offers for all kinds of programs and coaching services for marketing a practice. Yet whether it’s pricey websites with three year contracts and canned content that cost several hundred dollars a month, “systems” guaranteed to produce an additional five figures in revenues and valued at $49,0000 (but generously hocked for a mere $2999), SEO services that will put your firm at the top of search engines for a mere $1000 a month or online lead gen sites that can cost anywhere from a few hundred to a few thousand dollars, there’s never a shortage of lawyers willing to pay their money and take their chances. Read more.

On Decision Fatigue

by Trent Hamm, posted on The Simple Dollar
Have you ever wondered why grocery stores place so many impulse buys near the checkout aisle? They put those items there because they’ll sell well there, of course, but the reason behind it is decision fatigue, as outlined in this thought-provoking article from the New York Times. Read more.