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Records Management

The Boomer Burden (2007) (Table of Contents) 
Julie Hall
The Boomer Burden gives you practical, effective steps for liquidating and distributing your parents’ assets in a way that both honors them and promotes family harmony for generations to come.

Developing and Operating a Records Retention Program (1989) (Table of Contents) 
ARMA International
Guideline for records and information management.

Documenting the Attorney-Client Relationship (1999) (Table of Contents)
ABA Section of Business Law
This monograph deals with the use, form, and content of law firm policies and letters covering the engagement, termination, and declination of the attorney-client relationship. Sample forms of a law firm policy, together with engagement, termination and declination letters, are provided as illustrations as to how these matters might be addressed. Although the forms have been developed with a view to representing a business client, they also will have applicability to the representation of clients.

Electronic Records Management (2010)
Association of Legal Administrators
Dana C. Moore
With the explosion of electronic communications - social media sites, twitter, regular "old" e-mail - managing the law firms' electronic records is becoming a significant challenge. If you can begin to address the issues surrounding ESI, you can start to build some processes to more effectively manage ESI in your firm.

Electronic Records Retention (2003) (Table of Contents)
David O. Stephens, CRM, FAI, and Roderick C. Wallace, CRM
Electronic Records Retention: New Strategies for Data Life Cycle Management marks our second effort at defining a practical methodology to enable records retention to computer-based recordkeeping environments. In 1997, ARMA International published our first work on this subject--Electronic Records Retention: An Introduction. As no such work existed on this subject, we considered writing this book to be something of a groundbreaking endeavor, and we were indeed gratified by the many kind comments we received from our readers. During the past several years, however, many significant occurrences have combined to necessitate the present sequel work.

The Essential Formbook Volume 3 (2003) (Table of Contents) 
Gary A. Munneke and Anthony E. Davis
The purpose of this work is to help individual lawyers, and law firms of all sizes, accomplish a fundamental goal: to serve clients better. If there is a single skill critical to success, it is practice management. Effective practice management is necessary for competent delivery of legal  services, and failure to establish methods for managing all aspects of the lawyer-client relationship can easily harm clients and lead to malpractice.

Information Security for Lawyers and Law Firms (2006) (Table of Contents)
Sharon D. Nelson, David K. Isom, and  John W. Simek (Editors)
This book is important for lawyers and all the others who combine to provide legal services. The spirit of this book is to help, to give advice, and to suggest guidelines—not to try to announce standards for judging or discipline. I believe this book achieves the important goal that we set: to write simply and clearly to bridge the worlds of law and technology on important information security issues that legal professionals face every day. Be forewarned that information security is a moving target, and the true watchwords for dealing with it successfully are eternal vigilance.
Click HERE to read a review by Michael D. Brown in The Colorado Lawyer.

The Lawyer’s Guide to Concordance (2008) (Table of Contents) 
Liz M. Weiman
In this age, when trial outcomes depend on the organization of electronic data discovery, The Lawyer's Guide to Concordance reveals how attorneys and staff can make Concordance the most powerful tool in their litigation arsenal. Using this easy-to-read hands-on reference guide, individuals who are new to Concordance can get up to speed quickly, by following its step-by-step instructions, exercises, and time-saving shortcuts. For those already working with Concordance, this comprehensive resource provides methods, strategies, and technical information to further their knowledge and success using this robust program.
Liz Weiman has created an all-purpose instruction guide that addressed the diverse needs of different law firms. Attorneys in offices with large IT staffs that manage their databases still need to become familiar with data entry procedures, screen views, searching, tagging, and printing. Lawyers and staff in smaller firms need to know how to load database records and troubleshoot if problems arise. This book provides and guidance for these scenarios and more.


The Lawyer’s Guide to Records Management and Retention, Second Edition (2014)
(Table of Contents)
George C. Cunningham
Most lawyers know intuitively how important timely access to the right information is to their work. On the other hand, many lawyers still have little or no knowledge of or interest in enterprise filing systems and methods, indexing, database architecture, and other mundane issues that enable records and information management as a practice tool. Fully revised and updated to reflect the current realities of information management, this book will help your practice develop an effective strategy for coping with the daily barrage of e-mail, data, and documents.


Policy Design for Managing Electronic Messages (2012) (Table of Contents)
This American National Standard sets forth the requirements for a policy guiding the management of electronic messages as records throughout their life cycle - from creation to final destruction or disposition. It extends to text-based electronic messages or communications, including e-mail (and related attachments/metadata), instant messaging, and text messaging, but it does not include requirements for video messaging, voicemail/audio-based messaging applications, and other electronic messaging platforms within the context of social media. It is for use by records and information management practitioners and educators, and it may be of interest to archivists, consultants, IT professionals, and individuals employed in a legal setting.   

Procedures and Issues for Managing Electronic Messages as Records (2007) (Table of Contents)
ARMA International
In today’s world, decision-making demands the immediate access to intensive data and information resources and the reliance on information system solutions for communications and electronic data management. Electronic messages have evolved from an important communication tool to an essential component of business process within and between organizations. Consequently some informational content in electronic messages is likely to be designated as official records and must be retained according to an established integrated records retention schedule. This technical report addresses the issues and procedures related to the life cycle management of electronic records.

Public Record Retriever Network: Membership Directory 2010 (Table of Contents)
Public Record Retriever Network
The Directory has two sections—the County Index and the Member Profiles—which cross reference one another. There are three key points to keep in mind when using this Directory.
1. What the Local Retrieval Area means: Local Retrieval Area shown in the Profiles section indicates only those counties where a record retriever does an in-person search by himself or herself, or with a true payroll employee. The counties listed here correspond to the members listings in the Retriever County Index section. Thus, the Index does not show when the retriever uses another retriever or sub-contractor.
2. Coverage Area by Sub-Contractors or Networks: As mentioned, many retrievers also maintain a network or correspondents and provide services in additional counties not listed within the County Index. When a retriever provides expanded geographic coverage, this area is indicated in the Profiles section under Coverage with Sub-Contractors.
3. Only Call a Retriever for the Type of Records Retrieved: Please review which categories of records are retrieved by a company prior to making a telephone call. For example, if a company only searches recorded documents or real estate records at the recorder’s office, you are wasting your time and the retriever’s time to ask for a criminal or civil record from a court record repository.

Recordkeeping Requirements (1994) (Table of Contents)
Donald S. Skupsky, JD, CRM
In Recordkeeping Requirements, Donald Skupsky shows you the record problems you didn’t know you had. He explains the difficulty in dealing with conflicting laws, ambiguous laws, or even non-existent laws. He cites examples of organizations that failed to confront the issues and paid the price.
But…there is more. This book not only tells you what the problems are (although that in itself would be a significant contribution given the dearth of information on the subject), it provides detailed information on how to solve them. In clear, understandable fashion you are told the steps that are necessary to establish a legally acceptable records management program…a program that will not only assist you in managing your organization and your valuable information more effectively, but will help you avoid fines, bankruptcy, or even jail. Now you can determine what records to keep and what records can safely be destroyed.

Records Management (2009)
Association of Legal Administrators
 Dana C. Moore

The ability to identify, organize, maintain and access needed information and properly dispose of the rest pays off in cost savings, efficiency, regulatory compliance and reduced litigation risk. This session provided some tips and strategies for storing and maintaining those all-important records. 

Records Management in the Legal Environment (2003) (Table of Contents) 
Jean Barr, CRM; and Lee R. Nemcheck, CRM
This book contains the practice and procedure of records management.

Records Retention Procedures (1990) (Table of Contents) 
Donald S. Skupsky, JD, CRM
Your old, valueless records cost you space, time and money. Yet, you may suffer fines, penalties or other legal consequences if you do not keep your records long enough or you destroy them improperly.
Realistically, you have to make a decision. You can no longer decide whether or not to destroy records…only when to destroy them! Keeping records for too short a time may cause you problems! Keeping them too long could even be worse!
Records Retention Procedures gives you the solution! We show you how to establish a records retention program for destroying records at the right time. We show you the step-by-step Skupsky Retention Method—proven in actual use—for quickly, accurately and consistently determining the retention periods for your records.

A Report on Issues Surrounding Retention of Client Files in Law Firms (1993) (Table of Contents) 
Helen Andrews, Phillip L. Holloway, Clare M. Ledwith, K. Anne Mutchler, Roseanne M. Shea and Gloria Zimmerman
In preparing this report, the Records Retention Subcommittee (the Committee) of ARMA’s Legal Services Industry Action Committee, turned to logical sources for information regarding the retention/disposition of client files.

Requirements for Managing Electronic Messages as Records (2004) (Table of Contents) 
ARMA International
The purpose of this standard is to define requirements for developing a corporate policy for managing information content in electronic messages. It includes suggestions for formulating a records management policy for electronic messages that will be useful throughout the life cycle of such messages—from their creation to their final destruction or disposition.

The Sourcebook to Public Record Information—10th edition (2009) (Table of Contents) 
Michael Sankey and Peter J. Weber (Editors)
The Sourcebook to Public Record Information is the ultimate practical reference to public record agencies and record searching.