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Practice Management (N to Z)

Of Counsel A Guide for Law Firms and Practitioners Fourth Edition (2013)  (Table of Contents)
Jean L. Batman, Harold G. Wren, Beverly J. Glascock
A revised edition of an ABA Bestseller! This updated fourth edition will provide every lawyer who is currently Of Counsel or contemplating such a position, and every firm that recognizes the status with the background, understanding and language required to protect the interests of all concerned. This practical and comprehensive guide will help to clarify the duties and responsibilities of an of counsel, apprise lawyers of recent case law on of counsel, and provide samples to help draft the right of counsel agreement.
The Of Counsel Agreement (2005) (Table of Contents)
Harold G. Wren and Beverley J. Glascock
The purpose of this book is to guide lawyers and law firms that are contemplating entry into an Of Counsel relationship. We have sought to describe the fact situations that make this arrangement particularly desirable and the legal doctrines that may impose some limitations on the parties’ complete freedom to contract as they desire.
One Size Never Fits All (2014) (Table of Contents)
Business Development Strategies Tailored for Women (And Most Men)
Dr. Arin N. Reeves

Women are achieving equality in professional service firms by many metrics, but they continue to trail their male counterparts in making it to the very top leadership positions. While the public conversations have largely focused on women's concerns about work-life balance and their hesitation to lean in for opportunities, research demonstrates that the ability to develop business within current firm models is a greater obstacle for women's success than any other reason.

The Only Negotiating Guide You'll Ever Need (2003) (Table of Contents)
Peter B. Stark and Jane Flaherty
In The Only Negotiating Guide You'll Ever Need, Peter Stark and Jane Flaherty, celebrated consultants to some of the country's top companies, take the dread out of persuasion. Their 101 Winning Tactics make powerful negotiating skills easy and accessible, giving you tools and knowledge you can put to use right away. Each tactic is on a single page, with a clever and memorable name, a true-to-life example of how to use it, and suggested counter tactics in case someone tries it on you. All 101 tactics are so accessible and empowering that you will find yourself using them immediately--and maybe not just at work.

The Organized Lawyer (2009) (Table of Contents)
Kelly Lynn Anders
On a regular basis, attorneys are sanctioned for many misdeeds that can be traced back to disorganization. Examples include commingling of funds, failure to produce records to opposing counsel, late court filings, being inaccessible to clients, and seeming ill-prepared to represent clients during hearings. Just the thought of all the responsibilities lawyers need to handle can be overwhelming. How does one do so and remain organized?
There's more than one way to be organized, but you wouldn't know it from most books and television shows. Many offer valuable tips and tools, but they often fail to address our differences. We all have a particular organizational style that impacts how we view our things, live with them, and keep them organized--or disorganized. What works for some does not work for others.
Like good organizational skills, the creation and practice of law are a process. When combined, law and organization together make better lawyers, happier clients, and result in fewer complaints of malpractice or other violations of the Rules of Professional Conduct.The legal profession can only benefit from an increased effort from attorneys in all practice areas to become and remain organized. An increased awareness of good organizational skills geared toward the needs of lawyers and the resulting benefits from being organized will have long-lasting and positive results for lawyers and everyone around them.
The Organized Lawyer is designed to address the needs of all types of lawyers--corporate, nonprofit, government, law firm, academic, and solo practitioners. Whether you're in a cubicle, corner office, or working out of your home, this book will help you develop and maintain a more organized work space.

The Oxford Companion to the Supreme Court of the United States (1992) (Table of Contents)
Kermit L. Hall
The indispensable reference work for anyone interested in the working and significance of the nation’s highest court—the cases, the issues, the justices, the details, the broad sweep of the history of the Supreme Court.

The Paperless Law Office (2012) (Table of Contents)
Benjamin F. Yale
The Paperless Law Office is a practical, step-by-step guide to taking your law practice from paper-filled to paperless.Without paper, the practice of law becomes more profitable and more sustainable; the true purpose of practicing law becomes more clear; the lawyer moves with les effort, greater speed, and more focus; the lawyer is subject to fewer distractions, and has all information readily at hand no matter where he or she is located.Author Ben Yale shows you how removing paper and clutter means gaining time--time for clients, time for your family, time for yourself--and explains in clear, easy-to-follow language what software programs, apps and techniques you should be using. He describes best practices for creating content, destroying files, and communicating without paper; how to manage your practice without paper; and how to put in place safeguards so you can confidently switch to a "state of paperlessness."
Partner Departures and Lateral Moves (2009) (Table of Contents)
Geri S. Krauss
Once it was the exception for a partner to leave a firm. Now the revolving door of partner departures has been deemed a “modern-day law firm fixture.” What steps can a departing partner or an acquiring firm take to minimize risks and reduce potential liabilities? This book is an essential guide to answering those questions. With years of experience, author Geri S. Krauss provides guidance for both the partner and the acquiring firm in connection with exploring a new affiliation. You will also learn: What obligations partners have to their current partners when looking for a new affiliation; How a departing partner should communicate with clients about a departure; What information a departing partner can disclose to a potential new firm; What claims can be brought against the partner and the new firm if either party fails to follow these rules; and much more!
Click HERE to read a review by Eli Wald in The Colorado Lawyer.

Passing the Torch without Getting Burned (2013) (Table of Contents)
Peter A. Giuliani
For law firms, succession is a fact of life: founding partners retire, rainmakers depart, and in the meantime, client relationships must be preserved. Passing the Torch without Getting Burned: A Guide to Law Firm Retirement and Succession Planning is a comprehensive examination of the key economic issues typically encountered by law firms when they consider how partners end their careers, as they inevitably must. Peter Giuliani, an experienced law-firm management consultant, illustrates common retirement issues and their resolutions through "real life" case studies from his years of consulting experience.This book will help you: Understand the basic economics of retirement and succession planning; Take care of founding partners upon their retirement; Bring new partners into the firm; Select a retirement plan that's best for your firm--and make it affordable for employees; Weigh the costs and benefits of mandatory retirement; Consider "emeritus status" alternative retirement plans; Integrate compensation plans with retirement policies; Think about selling your law firm; and Understand special considerations for contingency-fee practices.
Passing the Torch without Getting Burned: A Guide to Law Firm Retirement and Succession Planning also includes retirement policy forms and sample language for partnership agreements.

Practical Law Office Management (2007) (Table of Contents)
Brent D. Roper
Practical Law Office Management, Third Edition is designed for the paralegal student interested in day-to-day law office management topics. The text focuses on client relations and communication skills; legal fees, timekeeping, and billing; client trust funds and law office accounting; calendaring, docket control, and case management; legal marketing; and file and law library management. This revised edition offers an extended focus on technology, including a full demonstration of Thomson Elite’s ProLaw software, which is a full-featured law office management program (timekeeping, billing, trust accounts, case management, docket control, and accounting), and in-depth software tutorials. Each chapter now includes exercises and thought-provoking questions; expanded and interesting case studies specific to practicing paralegals appear after most chapters. To expand the technology focus of the text, Microsoft Excel exercises appear in the timekeeping and billing and trust account chapters. In addition, this revised text has a strong ethics focus throughout, with ethics-related cases included at the end of nearly every chapter.

Practical Systems (1991) (Table of Contents) 
Charles R. Coulter
A system can be defined as a way of consistently producing a desired end result. A system is a process, method, or procedure that allows us to control various tasks to be performed. In a law office and elsewhere, a system is a documented, logical method or way of handling transactions, procedures, or work flow to minimize waste, conserve professional time, and optimize productivity.
Every law office uses many systems. Some are simple and informal; others are more sophisticated and complex.

Practicing Law in Small-Town America (2012) (Table of Contents)
Richard L. Hermann
Small-Town America is not what it used to be. The transportation and communications revolutions have spread the advantages and amenities of big cities into less populous regions--and in many cases, these regions are still very much underserved by the legal community. Moreover, housing is affordable, commuting to and from work is a non-issue, and school have fewer problems than their urban counterparts.
Practicing Law in Small-Town America, in three distinct and thorough parts, paints a picture of what small-town practice is like in its rich diversity, examines how local practitioners got to where they are, and details what an aspiring small-town lawyer needs to know and do in order to locate in--or relocate to--a small community. The book includes: Setting the Small-Town Practice Scene; Defining "Small-Town America?"; What's Different About Small Towns?; How Small-Town American and Law Practice Has Changed; Small-Town Practitioner Profiles; Many Diverse Types of Practice; Tradeoffs; Where to Locate; and What to Do When You Get There.
The book also includes appendices on what's out there, a small-town due diligence checklist, best and worst places to relocate, additional information sources and a thorough bibliography, and an in-depth look at the history of one of the representative towns featured in the book, Canandaigua, New York. Practicing Law in Small-Town America show you how to find and understand the factors--economic, social, demographic, political, legislative, technological, historical, domestic and international--that will impact your law practice and life.

Practicing Law Without Clients (1996) (Table of Contents)
David A. Robinson
Whether you’re thinking about changing your current legal position or want to leave the profession altogether, Changing Jobs will give you practical advice and inside tips for a solid game plan. You will benefit from the expertise of nearly 50 recognized experts in the field of career planning and placement. You’ll also get the perspective of lawyers who have lost their jobs, switched careers completely, or have struck out on their own. 

Profile of Legal Malpractice Claims (2012) (Table of Contents)
ABA Standing Committee on Lawyers' Profesional Liability
The Standing Committee on Lawyers' Professional Liability compiles the Profile of Legal Malpractice Claims every four years. This survey is not a comprehensive review of all malpractice claims against all lawyers during a given period, but rather relies upon self-reporting from insurers who provide legal malpractice insurance. The pool of insurers reporting for the period of 2008-2011 is not the same as that which reported for the previous periods. As a result, comparisons of data periods are not reliable indicators of trends in legal malpractice claims. The data collected in this study and the methods of analysis reflected in this report are not of the type that can be used to reach underwriting conclusions. The purpose of the study is to develop information that may be used for claims-prevention programs.

QuickBooks in One Hour for Lawyers (2013) (Table of Contents)
Lynette Benton
Spend more time practicing law--and less time balancing the books--by investing in easy and effective accounting software. Lynette Benton, a QuickBooks certified ProAdvisor and consultant, who has helped hundreds of attorneys and small firms with financial management, will teach you to use this popular accounting software in your law practice. QuickBooks in One Hour for Lawyers offers step-by-step guidance for getting started with QuickBooks and putting it to work tracking income, expenses, time, billing, and much more. 

Raise the Bar (2007) (Table of Contents)
Lawrence J. Fox (Editor)
Lawyers are leaving the profession in droves. Others remain, but are unhappy with their careers and their lives. What is causing this exodus from the legal profession and what can be done about it? The American Bar Association Section of Litigation tackled this perplexing issue in the “Raise the Bar” project, interviewing lawyers and other professionals of every age, race, and gender about the problems plaguing the profession and the need for bold initiatives. This book is the culmination of their findings and offers practical, “real world” solutions for increasing lawyers’ satisfaction with their careers. Contributors, including Scott Turow and Michael Tigar, explore the gap between aspiration and reality and share the experiences that have led them to this urgent call to reinvent the practice (and business) of law. Written with insight and candor, Raise the Bar shines much-needed light on the modern law practice and offers recommendations to restore the age-old satisfactions of life as a lawyer in our society.

Recruiting Lawyers (2000) (Table of Contents)
Marcia Pennington Shannon and Susan G. Manch
The greatest asset to any law firm is its intellectual capital—the lawyers. Recognizing the importance and complexity of lawyer recruitment, authors Shannon and Manch have thoroughly researched law firm hiring practices and its many shifts over the past 30 years. Recruiting Lawyers is the culmination of their efforts, providing you with practical searching and screening strategies, smart hiring practices, and constructive ideas that you can incorporate immediately into your recruitment procedures.

Reduce, Reuse, Recycle (2008)
Association of Legal Administrators

The Reflective Counselor (2008)
F. Gregory Coffey and Maureen C. Kessler
The Reflective Counselor is a counterpoint to the non-stop, often narrowly focused days of many lawyers. It encourages lawyers to apply to their work, their work lives and their non-work lives—and the interaction among all of those—that crucially important human skill: self-reflection. The author’s backgrounds have equipped them uniquely to produce this extraordinary book.

Reinventing Professional Services (2011) (Table of Contents)
Ari Kaplan
Everyone's talking about how digital tools are leveling the business playing field, making information and skills available to all, but few are looking at what this really means for professionals in today's economy. The commoditization of most white-collar careers has left lawyers competing with do-it-yourself websites, and accountants persuading clients to hire them while simultaneously asking for the software files that provide the basis for their guidance. In Reinventing Professional Services: Building Your Business in the Digital Marketplace, recognized business and career development expert Ari Kaplan presents the ideas and information that you need in order to stay successful.

Reinvigorate a Complacent Workforce (2007)
Association of Legal Administrators
Morey Stettner

The Retirement Nightmare (2000) (Table of Contents) 
Diane G. Armstrong, Ph.D.
After working hard to build your nest egg, you are finally making plans for your retirement year. But will you be free to make your own choices when those golden years finally arrive? Or will you fall victim to ruinously expensive involuntary conservatorship/guardianship proceedings and be stripped of your rights, your money, your independence—for the rest of your life?
In an ominous trend that threatens America’s successfully aging population, state judges are imposing an increasing number of unwanted conservators and guardians upon allegedly incompetent men and women to manage their property and personal affairs. The results are grim. In New York alone, judges appointed over 32,000 guardianships during 1997, up from 15,000 in 1992, and Michigan’s guardianship petitions have more than quadrupled since 1981.
These little-known state laws were originally created to safeguard the rights of “infants and lunatics.” Today, involuntary conservatorship and guardianship laws are being used by calculating heirs to seize control of their parents’ assets and by protectors in the social welfare community to control the vulnerable elderly themselves. And who is “elderly”? to be declared incompetent on the basis of age you only have to be 62.Drawing on sadly typical cases from courtrooms across America, Dr. Armstrong shows how competent elders can be victimized by arbitrary conservatorships and guardianships. She describes the historical roots of our codes and shows how they function in today’s courts, highlighting concepts that are problematic and suggesting appropriate changes. Dr. Armstrong summarizes every state’s conservatorship/guardianship statutes and provides contact numbers for national services, legal organizations, state offices of aging, and other resources for the elderly. Most importantly, her breakthrough book gives YOU the tools you will need to protect yourself or someone you love when your retirement years usher in the real threat of predatory litigation.

Rest Assured (2002) (Table of Contents) 
Lori Simon Gordon
In the war for human capital, lawyers' workplaces of all sizes nationwide find sabbaticals to be a workable, worthwhile tool in their attorney retention arsenal. Lori Simon Gordon, a Northwestern J.D./M.B.A., who took a sabbatical from her partnership at Latham & Watkins, authored this practical, 140 page manual. The manual includes written sabbatical policies and practice success stories from firms such as Arnold & Porter, Perkins Coie and Holland & Hart, as well as corporate best practice comparisons. The manual addresses common management concerns and client reactions, and covers the reasoning and logistics of making time for lawyer sabbaticals in busy, thriving practices. Order this manual and discover why sabbaticals are viewed by workplaces throughout the country as an investment in productivity and loyalty.

Risk Management, Third Edition (2015) (Table of Contents)
Anthony E. Davis and Katie M. Lachter
This all-new, updated third edition moves past recognizing risk and addresses the realities of managing risk. From managing employees to performing appropriate client intake due diligence, this book offers a practical approach to evaluating the state of risk management within your firm and implementing a program to control it.

Risk Management (2007) (Table of Contents)
Anthony E. Davis and Peter R. Jarvis
Risk Management: Survival Tools for Law Firms helps you to establish solid policies, procedures, and systems to minimize your firm’s risk. This completely updated and revised edition provides a complete overview of risk management and offers a practical approach to evaluating the state of risk management within your firm.

Through case studies, and survey questionnaires (included on the accompanying CD), you’ll learn: Why risk management is essential to ensuring the best client service; How a good plan maximizes your firm’s profitability; The role of self-audits and how to conduct one; and How the digital age has affected risk for the modern law practice. 

Run Your Firm Like A Business, An Operations Guide for the Solo Practitioner and Small Law Firm (2013)  (Table of Contents)
Frank T. Lockwood
Use Run Your Firm Like a Business to address the challenge of practicing law while managing the administrative and business demands of your practice. Powerful systems developed and refined over years help resolve the tension between the tasks of the business, and actually doing the legal work for which you were trained. This book shifts the paradigm of avoiding the administrative part of the profession and allows you to plan your business strategy like you plan your case strategy. Revolutionary systems, how to design them, implement them, and stick to them are all outlined in this helpful guide. 

Running a Law Office on a Shoestring (1997) (Table of Contents) 
Theda C. Snyder
No matter how successful you are, there’s no point in wasting money. Good natured penny-pinching can result in greater profits that you and your law office staff can enjoy. Learn some relatively painless and easy ways you can save money on routine law office expenses from Theda C. Snyder, a successful solo practitioner.
This book is geared to the solo or small firm lawyer who needs a cram course in successful entrepreneurship. Understanding that many new law school graduates may never get the benefit of law firm management training, and that many transplants from large law firms have not had hands-on management experience, Snyder has identified some of the most wasteful practices and show you how to stop them forever so your law practice can be more profitable. 

Secrets of the Business of Law (1998) (Table of Contents)
Edward Poll J.D., M.B.A., CMC
Secrets of the Business of Law will guide you to: Raise the revenue & lower your overhead; Prepare for success by using a business plan; Recognize the top eight requirements of success; Get and hold on to clients; Improve your client relations; Break through the time and income ceiling; Increase the value of your practice; Use compensation to stimulate team lawyering; Know if equipment leasing is right for you; Plan for business-interruption disasters; and much, much more!

Seize the Future (2000) (Table of Contents) 
Gary A. Munneke
Based on the ABA Law Practice Management Futurist Committee’s 1999 Seize the Future conference, which featured speakers Dr. Tom Peters, Dr. Gary Hamel, Dr. Roberta Katz, Barry C. Melancon and a dozen others, this book reflects the forward-thinking spirit of the presentations and discussions. It not only recreates the ideas that the outstanding speakers shared with participants, it collects the insights drawn from the conference experience. Key issues include: innovation and change, technology and the Internet, practice settings, demographics, education and training and dispute resolution. Now those absent from the conference will also have the tools to “seize the future” where they live and work!

Selecting Legal Malpractice Insurance—2007 (Table of Contents) 
ABA Standing Committee on Lawyer’s Professional Liability
This annually updated guide provides nuts and bolts information for making an informed decision about selecting legal malpractice insurance. It will familiarize you with the technology and practices common in this specialized area of insurance. The articles provide an overview of the key issues that most lawyers encounter when evaluating their professional liability insurance.

Smarter Pricing, Smarter Profit (2014)  (Table of Contents)
Stuart J.T. Dodds
Smarter Pricing, Smarter Profit provides an easy-to-read road- map to guide you through the steps to improving your law firm’s existing pricing and legal project management capability, as well as its overall profit contribution, in this ever changing legal environment. It addresses the full commercial spectrum of winning and engagement through to its successful completion — from the initial setting of price, to client negotiation, to delivery of services and review of performance.

Smell Test (2009) (Table of Contents)
James C. Freund
James Freund has done it again. This time he has written a lawyer’s how-to-do-it series of fictional short stories about a firm of lawyers confronting situations raising issues of judgment that are illustrative of real-life legal practice. Each story is followed by a perceptive discussion of what went wrong, or right, and how the situation should have been handled. Only a lawyer of Jim’s wide experience, great judgment and keen sense for avoiding problems could write this book. Only a person with Jim’s sense of humor and story-telling skills could combine fiction and practical advice into the compelling “read” that is Smell Test.

Speaking of Confidence (2008)
Association of Legal Administrators 

Strategies for Growing a Law Firm (2009) (Table of Contents)
Brian L. Shaw, Stephen Axinn, Frederic L. Goldfein, John T. Steffen, D. Sean Velarde, and Andrew Garson
Strategies for Growing a Law Firm is an authoritative, insider’s perspective on best practices for expanding and developing new areas within an existing law firm. Featuring managing partners from successful firms around the nation, these experts guide the reader through the process of analyzing growth opportunities and discuss the key considerations for each type of growth. These top lawyers reveal their advice to firms on recruiting new attorneys, merging with or acquiring a group of attorneys, and adding new practice areas and revenue sources. From preparing firm staff, space, and technical resources to handle new lawyers to discussing compensation and firm culture, these authors explain important factors in integrating new attorneys into an existing team, and ensuring that the expansion is beneficial to the firm as a whole. Additionally, these leaders offer advice on when not to grow a firm, offer strategies for increasing overall revenue, and analyze expansion opportunities in the current economic climate for small to mid-sized firms. The different niches represented and the breadth of perspectives presented enable readers to get inside some of the great legal minds of today, as these experienced attorneys offer up their thoughts on managing law firm growth in the twenty-first century.

Strengthening your Firm (1997) (Table of Contents) 
Arthur G. Greene (Editor)
This book, Strengthening your Firm: Strategies for Success, edited by Arthur Greene, a law firm partner from New Hampshire, might be viewed as an owner’s manual for a law firm. It tells you how to keep the engine running, how to service it, and how to recognize the danger signs. It tells you how to keep the fuel of human energy firing the pistons to make your law firm run. It turns to some of the best minds in the legal profession to offer practical advice on how to keep your law firm going—efficiently and effectively.

The Successful Lawyer (2006) (Table of Contents) 
Gerald A. Riskin
Global management consultant and trusted advisor to many of the world’s largest law firms, Gerry Riskin has written this comprehensive and inspirational book to explain how a lawyer can transform his or her life into a more exciting, fulfilling, and profitable one by taking control of his or her destiny. Going beyond simple concept or theory, this book is packed with practical advice that you can implement right away. Some of the world’s largest law firms have paid tens of thousands of dollars for the information found here, and now his advice can be had for a fraction of that cost, to review again and again at your leisure. Change your life and practice now with this inspiring new book!

The Successful Lawyer—CD set (2008)
Gerald A. Riskin
In these six audio CDs, containing over five hours of material, global management consultant Gerry Riskin explains how a lawyer can transform his or her life into a more exciting, fulfilling, and profitable one by taking control of his or her destiny. Going beyond simple concept or theory, this interactive personal experience is packed with practical advice that you can implement right away. Gerry Riskin can now be your personal coach, directing you toward a more successful and satisfying practice during your commute, while on vacation, or anywhere you have a few minutes to spare.
Energize your practice and your life with this six audio-CD set today!

Succeeding as Outside Counsel (2014) (Table of Contents)
Rod Boddie
The delivery of quality legal services requires that lawyers function as customer service representative as well as legal technicians. This book provides outside counsel with practical guidance on how to improve the level of service they provide and hot to deepen their relationships with their clients-all from a client’s perspective. This essential guide will discuss how outside counsel have excelled, where they have fallen short, and what they need to do to serve the comprehensive needs of the client by adding value that goes far beyond any individual matter.

The Survival Guide to Implementing Effective Law Firm Management Strategies (2015) (Table of Contents)
Arthur G. Greene and Sandra J. Boyer
Successful management and culture need to go hand in hand.. A firm’s culture is the result of attitudes, personalities, policies, and decisions that ultimately creates the building block for the success of the firm. The Survival Guide to Implementing Effective Law Firm Management Strategies provides you with the groundwork and policies to create a positive law firm environment and business success.

Swimming in Deep Water; Lawyers, Judges, and Our Troubled Legal Profession (2014) 
(Table of Contents)
William Domnarski
William Domnarski has been writing about the law and lawyers for decades, and has been published widely in such periodicals as the LA Bar Daily and ALM Publications. He has collected many of his essays, and written several new ones, presented for the first time in this thought-provoking book. He’s a tough guy and he pulls no punches, especially when it comes to judges, successful trial lawyers, and large firm lawyers. The essays are extensively researched and are more eclectic than idiosyncratic. In 50 essays he covers perhaps not all the waterfront of practicing law and the legal profession, but quite a bit of it. If you're looking for a brutal, raw and honest commentary on judges, lawyers, and the law, look no further. Written by a witty and engaging personal essayist, this book will make you laugh, but also provide valuable perspective and insight on the legal profession.

TEAMS, Together Each Achieves More Success (1994) (Table of Contents)
James L. Lundy
Teamwork. It’s the key to success in any organization-whether in business, community, or family life. And, of course, Productive Teams are the essence of teamwork. In 200 pages loaded with checklists and outlines for improving team effectiveness and scores of cases and anecdotes, you gain a greater understanding of how teamwork works, why it sometimes doesn’t, and what to do to help your teams work more powerfully, productively, and profitable.

Think Again! (2007) (Table of Contents)
Jeffrey L. Nischwitz
Today’s reality is that success in the practice of law requires business solutions, and this book provides the ideas, strategies, and tactics to help you take your legal career and law firm to new heights of business success. Think Again! is about creating a client-centric law firm and delivering great client service, differentiating your firm from other law firms, and developing the specific skills and strategies needed for effective and productive relationship building and business development results. You’ll also learn the secrets of effective selling through existing relationships, how to take advantage of everyday opportunities, and consistent and reliable ways to bring new clients into the firm. Rethink the way you do business, reposition your firm to stand out among your competitors, and reap the many benefits loyal and satisfied clients bring.

Through the Client’s Eyes—3rd edition (2008) (Table of Contents) 
Henry W. Ewalt and Andrew W. Ewalt
This updated edition of the two-time bestseller Through the Client’s Eyes is for every attorney who has struggled with the love-hate traits inherent in the practice of law. Used as a comprehensive guidebook, you’ll learn how to better cultivate your existing client relationships without compromising your own interests—and increase your bottom line.
Substantively, expanded to address distinct issues for law firms, solos, government attorneys, and corporate counsel, the detailed table-of-contents directs you to the topics most pertinent to your practice: from billing to forming alliances to enhancing your web site. Through the Client’s Eyes was written to help you build on the foundation you’ve already established in your profession—whether you’re a new attorney or further advanced in your career. Surpassing the sales cliché to “put the client first,” it teaches you how to anticipate your client’s human needs—and how to redeem yourself and your practice in the process.

True Green @ Work (2008) (Table of Contents)
Kim McKay, Jenny Bonnin, and Tim Wallace
Whether you work in an office, shop, or factory, run your own business, or manage a corporation...taking care of the environment is easier than you think. In True Green @ Work, Kim McKay and Jenny Bonin, part of the Clean Up The World team, along with business journalist Tim Wallace, offer 100 simple ways to be greener, leaner, and more productive in the workplace.

True Professionalism (1997) (Table of Contents)
David H. Maister
Professional firms are forever trying to get their people to act like professionals--to do the right things. Though their various incentives may create compliance, they don't always encourage excellence. David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine the central question: What is true professionalism? His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people, and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success.

Virtual Law Practice: How to Deliver Legal Services Online, Second Edition (2015)  (Table of Contents)
Stephanie L. Kimbro
The internet has made it easier for potential clients to find legal services.  Virtual law firms have revolutionized the delivery of legal services, lowering costs as well as evening the playing field. Whether you are a large law firm or a solo practitioner, there are business models of delivering legal services online that can bring your law practice up to speed with the 21st century legal marketplace. What are you doing to stay competitive?  Do you have the know-how to responsibly incorporate technology and online delivery into your existing law firm?  The revised and updated Virtual Law Practice is the one resource you need to take advantage of this fast-growing market. 

The Way of the Lawyer (2010) (Table of Contents)
Chris Scott Graham
Since the dawn of civilization seemingly minor disagreements have blossomed into major disputes for a broad range of reasons. Today, the negotiated resolution of disputes in a business setting remains the preferred method of dispute resolution, and trial lawyers emerge as the modern samurai who will engage in battle on behalf of their client.This engaging book is your battle manual for the art of war in the legal arena. Author Chris Scott Graham shares the skills you’ll need—developed and honed by trial lawyers over the years—to succeed in the battles you’ll undertake on behalf of your clients. More than mere knowledge of legal principles relating to evidence and procedure, this book supplies the insight and strategies gleaned through years of hard work and astute observation in the legal profession. In its fifty chapters, you’ll find concrete advice for negotiating, presenting, and litigating a case, many presented through fascinating real-world examples. Each chapter concludes with a succinct summary of the essential information it contains. Be prepared for your next legal duel with this essential resource.

The Wisdom of Teams (1994)  (Table of Contents)
Jon R. Katzenbach, Douglas K. Smith
A proven source of timeless insight, this revolutionary book has broad applications in the workplace and beyond. From the boardroom to the living room or classroom, the principles revealed by consultants Jon R. Katzenbach and Douglas K. Smith challenge conventional wisdom about group dynamics and explore the surprising factors that truly drive success. For anyone who feels frustrated by colleagues or despondent about underachieving in any aspect of life, The Wisdom of Teams is an effective and eye-opening trove.

You and Your Clients—2nd edition (1996) (Table of Contents) 
Stanley S. Clawar
The premise of this book is that improved lawyer-client relationships are the shortcut to a successful practice—better known as satisfied clients, a productive staff, and bigger incomes. The examples in this book, and the suggestions that flow from them, result from 25 years of consultations with lawyers and clients. But the techniques are intended as an adjunct to—not a substitution for—your professional skills. No interpersonal finesse can fill a void in your legal expertise.