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Practice Management (H to M)

Hildebrandt Handbook of Law Firm Management (2012) (Table of Contents)
Alan S. Gutterman
This treatise offers comprehensive and periodic treatment of key topics affecting law firms, including organizational, management, and leadership issues. Based on the practical collective experience of Hildebrandt's consultants and their clients over a 30-year period, you will gain access to current thinking on the day-to-day issues of leading and managing modern law firms. You will also learn about emerging trends and what are considered to be the best practices over a wide range of management topics.

How Brain Science Can Make you a Better Lawyer (2009) (Table of Contents) 
David A. Sousa
Recent studies of the brain offer information, strategies, and insights that can make you more successful as a lawyer and a professional. In recent years, discoveries in neuroscience and cognitive psychology have revealed more and more about how the human brain learns. On a daily basis, lawyers are involved in changing someone’s brain. That may sound dramatic, but that’s exactly what happens when the human brain learns and remembers information—it is changed for a long time, perhaps forever.
Whether it is with a client, arbitrator, colleague, judge, or jury, lawyers are usually arguing a point, explaining a rule, or defending a position in an effort to teach or convince the listener. Learn what appeals to the brain and apply it in your day-to-day practice with this unique and informative book.

How Good Lawyers Survive Bad Times (2009) (Table of Contents) 
Sharon D. Nelson, James A. Calloway, and Ross L. Kodner
Worried about the economy? Are you a lawyer out of work? Are you afraid you will be laid off? Are you struggling to manage your firm through a down economy? In a single volume, How Good Lawyers Survive Bad Times will provide you with a wealth of tips, resources, and tools to help you survive in bad times, as well as teach you management, finance, marketing and technology essentials necessary to succeed.
The weak economy and large number of firm layoffs have resulted in a flood of potential new solo and small firm lawyers—starting their own practices in the wake of the exodus from Big Law. Small practice lawyers, well-seasoned or just starting out, can gain immeasurably by just applying even a few of the myriad tips within this book. The book is divided into three parts: Afraid of Losing Your Job? Lost it Already?; Managing and Marketing Your Firm in a Down Economy; and Do It Better, Cheaper, Faster with Technology: Using Technology to Boost the Bottom Line.
Each part provides practical tips and insightful tools that are concise and easy to read for quick reference. This book addressed the fears and concerns of today’s lawyers, including how to turn a bad economy into a good opportunity to not just survive, but thrive, as well as how you can leverage technology to reduce overhead and maximize profitability.
Whether you’re out of work, or afraid you will soon be out of work, this book offers a compendium of helpful tips to secure your present job or to find a new one. How Good Lawyers Survive Bad Times will help provide you with shelter from the storm by giving you the tools to build your own personal ark. If you have the will and the focus, you will survive the current maelstrom. Good lawyers can indeed survive bad times.

How to Manage Your Law Office (2009) (Volume 1 - Table of Contents) and (Volume 2 - Table of Contents)
Mary Ann Altman and Robert I. Weil
Today, the way you manage your law office could be the difference between the success and failure of your firm. How to Manage Your Law Office, first published in 1973 and updated annually, is a two-volume practical guide that provides readers with cutting-edge information about effective techniques in law office administration. It includes discussions on topics ranging from the intricacies of personnel management and law office ergonomics to how law offices can best take advantage of modern technology.
How to Manage Your Law Office offers the reader a wealth of practical tips and recommendations from how to build a law practice to how to manage case control and paper volume.

Inside Outside (2001) (Table of Contents) 
Larry Smith
A comprehensive analysis of the most important current developments in the delivery of legal services by large law firms, filled with pertinent pro and con arguments as to why and how law firms should consider modifications in their structure.
Smith trains his sights on how clients distinguish one firm from another and zeroes in on the key turning points in the decision-making process. His insights are a gift for every lawyer who wants to know what clients really think when it comes time to hire a firm.

Integrating Laterals (2007)
Association of Legal Administrators
Susan G. Manch
Learn how to develop a roadmap with ideas, approaches and alternatives - and pitfalls to avoid - in exercising administrative leadership in the vital role of successfully integrating lateral hires.

Introduction to Law Firm Practice (2010) (Table of Contents) 
Michael Downey
For the new or young lawyer, working in a law firm has many challenges. Understanding how to address those challenges and succeed in a law firm practice is the focus of this new guide, Introduction to Law Firm Practice. Written in easy-to-read format, this manual provides an in-depth examination of how law firms operate, how they are managed, and how they develop clients and generate revenue. This book seeks to empower better decision-making, thus helping newer entrants find greater satisfaction and happiness in a law firm environment.
This book includes insight on: the organizational structure and promotional tracks for firms; how firms develop business and generate revenue; lawyer compensation and review processes; intake of client matters, including engagement letters, retainers, and conflict checking; law firm profitability; business development efforts for new clients, such as advertising, direct mail and e-mail, in-person solicitation, and preparing RFP/RFI responses; firm culture and demands on your time; what senior lawyers expect from younger associates; mentoring; how to deal with mistakes; and much more!
To help lawyers maximize their chances for success, this unique guide includes four valuable, workable exercises on organizing and marketing a practice to assist you in fully understanding the complexities of a law firm. These resources are also supplemented on a companion website, www.DowneyonLawPractice.com.
Whether you’re a law student interested in working in a law firm or a young lawyer or law firm employee who wants to gain a better understanding of how a law firm operates, this guide will provide you with the ins and outs you need to help you navigate your way through a law firm and excel in your profession.
Click HERE to read a review by Jeffrey L. Weeden in The Colorado Lawyer.

It's Not What You Say...It's What You Do (2004) (Table of Contents)
Laurence Haughton
Good managers at every level recognize the importance of strategic planning and setting concrete goals for their employees. But even the best among them often fail to implement and support the crucial processes that turn well-laid plans into visible successes. Studies show that over the last fifty years, a whopping 83 percent of corporate slowdowns were attributable not to outside economic forces but to the lack of vigilant follow-through within the company itself.
It's Not What You Say...It's What You Do, Laurence Haughton identifies the missteps that allow initiatives to fall through the cracks and explains how to close the gap between what a company sets out to do and what actually happens. Drawing on interviews with top-level executives from such companies as IKEA, the Wall Street Journal, Charles Schwab, Time Warner, Watson Wyatt, Pella Corp., and scores of other both large and small, he presents the essential strategies for ensuring the success of innovations and change.

The Keys to Develop and Implement the Firm’s Dreaded Strategic Plan (2010)
Association of Legal Administrators
John Remsen Jr.
The evidence is clear. Law firms that develop and implement thoughtful strategic plans outperform those that do not. Over time, they become more cohesive, more profitable and more sustainable institutions. Find the keys to develop and implement a successful strategic plan at you law firm.

Knowledge Management and the Smarter Lawyer (2003) (Table of Contents)
Gretta Rusanow, Esq.
Law is a knowledge-based business. Knowledge management is the key to leveraging that knowledge—enabling you to work efficiently, confidently and profitably. Rather than present knowledge management theory, this book demystifies knowledge management to the practice and business of law. 

The Law Firm and the Public Good (1995) (Table of Contents) 
Robert A. Katzmann (Editor)
With this book, the Brookings Institution copublishes a project of the Governance Institute addressing the responsibilities of large law firms to the public good. Much time is spent attacking lawyers for the high cost of justice and for the excessive litigiousness in society generally; too little attention is devoted to the role of large law firms in addressing the legitimate, unmet needs of millions who cannot afford access to the legal system. This volume brings together the work of several distinguished lawyers eager to foster debate about what large law firms can do to contribute to the common good. It argues that self-interest, apart from moral justifications, should lead law firms to deepen their commitment to community service. The volume offers a blueprint to guide firms as they develop, implement, and monitor programs reflecting that expanded concern.

Law Firm Innovation (2010)
Association of Legal Administrators
Gary Mitchell and Catherine Mitchell
If you understand that the legal industry is in transformation, if you "get" that your clients are looking for innovation in the way they receive legal services, if you want to take your practice, group or firm to the next level, if you have the courage to consider new options and try new techniques, then this session is for you. Examine the legal horizon and identify and discuss three things you and your firm should be doing now if you want to secure a leadership role in your markets.

Law Firm Partnership Agreements (2010) with Forms on Disk
Law Journal Press
Whether your firm consists of two lawyers or five hundred, Law Firm Partnership Agreements is a must for your office. This book tackles the key “life events” of a law firm partnership—formation, setting compensation, partner admissions and departures, retirement, dissolution, termination of the partnership, mergers and acquisitions, and much more. For firms in the course of development, here is the advice you need for selecting the form of the entity—general partnership, professional corporation, or limited liability partnership—with the advantages and disadvantages of each. Also included are a state-of-the-art model partnership agreement and other practical forms of agreement, such as a “memorandum of understanding” for lateral partners that serves as an adjunct to the main agreement. In short, You'll get everything you need to ensure that your firm's partnership agreement is up to snuff. And all forms and clauses are included on an accompanying CD-ROM for ease of use. Filled with advice on structuring your firm to attract and keep talented lawyers, Law Firm Partnership Agreements will help your firm retain its competitive edge.

The Law Firm of Tomorrow (2012) (Table of Contents)
RocketMatter
Running a law practice today is tough. Economic worries, technological innovations, and traditional marketing are turning legal services upside down.
Learn how to take control of this tumultuous environment with The Law Firm of Tomorrow, available for the first time as a single, consolidated volume. Complied by the creators of Rocket Matter, the leading online legal software in the cloud, The Law Firm of Tomorrow taps into knowledge gained by helping thousands of attorneys run their practices. Marketing, Technology, Business Practices, and Billing are all explored with insight, wit, and simplicity.
The Law Firm of Tomorrow will put your firm on the path of increased efficiency and bigger profits in a difficult environment.

Law Firm Planning and Design (2004) (Table of Contents) 
Daniel G. Jay
The effective planner brings process: a sequence of analysis and review that enlightens the client and leads them to the most appropriate strategies. The effective planner also brings content: the knowledge of how law is practiced in the firm environment, and what innovations and features can best support that practice.
This document is not a substitute for that kind of experience, yet it does provide a general overview of the issues and patterns that we have observed. It is specifically written for lawyers and administrators who wish to be more informed buyers of planning and design services.

Law Office Policy and Procedures Manual—Revised and Updated 6th Edition (2011) (Table of Contents) 
Howard I. Hatoff and Robert C. Wert
This newest edition of an ABA bestseller includes everything you need to create a complete, customized manual that can serve as a reference guide for your entire firm and as a training tool for new employees, associates, and temporary workers. Using the accompanying CD-Rom, you can edit text to produce your own firm’s policy and procedures manual and revise it whenever needed.
This updated manual covers every facet of basic law operations, and also includes material on COBRA, stress injuries, AIDS/HIV, and much more. The sixth edition contains information and policies on new statutes and amended statutes with which law firms must comply, plus other areas of interest, including: The Americans with Disabilities Amendment Act of 2008; Family and Medical Leave Act—including new forms; Family Responsibilities Discrimination; The Genetic Information Nondiscrimination Act of 2008; Retaliation and whistle blowing; Application of the Fair Credit Reporting Act to law firm hiring; The Uniformed Services Employment and Reemployment Rights Act; The changing face of large firms—from departments to practice groups; Policies on diversity and sexual harassment; Use of office technology, including e-mail, cell phones, and the Internet; Hurricane threat procedure; Workplace hazards; The economic downturn and alternative billing; Retention of client files and property; Social media information and policy; Going green—the changing office environment; The revised Immigration Form I-9; and Updated bibliographies.

Law Office Procedures Manual for Solos and Small Firms 3rd Edition (2005)(Table of Contents)
Demetrios Dimitriou
This newly revised edition provides everything you need to develop and compile a succinct, comprehensive procedures manual, geared toward the unique management issues of a solo or small firm. This step-by-step guide offers direction on setting policy and procedures for your firm, and provides sample language and documents, both in the text and on the accompanying CD-Rom, to allow for easy customization. Proper implementation of sound policies and procedures will help ensure your firm operates efficiently, resulting in optimal delivery of legal services to your clients.

Law Partnership Revisited (2002) (Table of Contents) 
George H. Cain
The law of law partnership, like other branches of law, remains rooted in principles recognized by those operating under its benefits and strictures. However, it does experience modification, if not change. So it is worthwhile from time to time to see just what developments are worthy of note. Looking at the case law placed on the books since the second edition of Law Partnership: Its Rights and Responsibilities was completed at the end of 1998, one sees a good many cases dealing with the basic concepts of law partnership, what must happen in a dissolution, what valuation methods are appropriate in a divorce situation involving a law firm partner, and what rules apply to benefits and practice in withdrawal and retirement. Many of these cases are discussed in Law Partnership Revisited.

Law Practice Management in a Nut Shell (2003) (Table of Contents)
Gary A. Munneke
This work is intended to be used by practitioners, law students, and others as an overview of fundamental law practice management issues, including the marketplace for legal services, forms of law firm organization, management of human resources, setting up and operating a law office, financial planning, and law office systems. It builds upon the theme that practice management skills are critical to competent practice, in that they give lawyers the tools necessary not only to achieve success, but also to avoid professional failure.

Law Practice Management Materials and Cases (2007) (Table of Contents)
Gary A. Munneke
This casebook introduces practice management skills in a variety of areas, including formation of a firm, development of a marketing plan, hiring and retaining staff, setting up a law office, leveraging intellectual work, marshaling IT resources, establishing office systems, setting and collecting fees, and managing a budget. The text examines the management of organizations that deliver legal services, the lawyer as a manager of legal work, and the application of management skills in the professional setting. Because more professional error is caused by administrative mistakes than by lack of substantive legal knowledge, practice management skills are fundamental to competent lawyering.

The Lawyer’s Guide to Creating a Business Plan
Software—2012 Version
Linda Pinson
Linda Pinson has produced an intuitive software application that does 75% of the work for lawyers and business managers who need comprehensive and customized business plans to maximize profits. For new law practices or existing law firms, the 2012 version of The Lawyer’s Guide to Creating a Business Plan will guide practitioners step-by-step toward actualized growth utilizing tested and proven organizational, marketing, and financial strategies.Based on her award-winning book, Anatomy of a Business Plan (Ben Franklin Award for Best Business Book of the Year), and companion software, Automate Your Business Plan (Version 2011), this stand-alone package has been meticulously customized to address the elements and issues unique to law practice development and management. There is no other business plan software on the market that provides law practices with these customized tools in one comprehensive package.

The Lawyer's Essential Guide to Writing (2011) (Table of Contents)
Marie Buckley
The Lawyer's Essential Guide to Writing
is a readable, concrete guide to contemporary legal writing. Based on Marie Buckley's years of experience coaching lawyers, this book provides a systematic approach to all forms of written communication, from memoranda and briefs to e-mail and blogs. The book sets forth three principles for powerful writing and shows how to apply those principles to develop a clean and confident style.

The Lawyer’s Field Guide to Effective Business Development (2007) (Table of Contents) 
William J. Flannery, Jr.
A focus on face-to-face skills and tactics in business development has been the foundation of the WJF Institute’s work since 1989. During that time, we have helped more than 10,000 lawyers—from solo practitioners, small firms, medium firms, large international firms, government entities, and corporate law departments—mast the art and science of creating, developing, maintaining, and growing their “book of business.” This Field Guide is intended to bring to an even wider audience those proven methods of business development and put their power right in your hands.


The Lawyer’s Guide to Governing Your Firm (2009) (Table of Contents) 
Arthur G. Greene
Good governance and a positive culture in a law firm go hand in hand. It is difficult to find a law firm that has achieved success without having a superior culture, on that creates the best work environment and helps everyone succeed. This new guide, The Lawyer’s Guide to Governing Your Firm, is a practical and valuable resource for those firms that want to provide better client service, as well as improve the working environment for both lawyers and staff. It provides strategies to change the culture of the law firm, boost morale, and effectively and efficiently manage and govern the firm. It provides you with guidance on leadership and partnership issues and basic running of the law firm, as well as: Creating a motivating and positive culture within the firm; Establishing effective compensation plans for partners and associates to protect the firm; How to properly budget, manage financials on a monthly basis, bring in revenue and be profitable; Set goals for the firm and the employees; Hire, train, and mentor the legal staff; Streamline management and address management problems; and much more!
BONUS: Includes a companion CD-Rom with more than 25 model forms, partnership agreements, worksheets, questionnaires, policy forms, and more. 

The Lawyer’s Guide to Increasing Revenue (2011) (Table of Contents) 
Arthur G. Greene
Are you ready to look beyond cost-cutting and toward new revenue opportunities? Learn how you can achieve growth using the resources you already have at your firm. Discover the factors that affect your law firm’s revenue production, how to evaluate them, and how to take specific action steps designed to increase your returns. You’ll learn how to best improve performance and profitability in each of the key aspects of your law firm. The enclosed CD-Rom features sample policies, worksheets, plans, and documents designed to aid implementation of the ideas present in the book. Let this resource guide you toward a profitable and sustainable future!

Click HERE to read a review by Barbara Cashman in The Colorado Lawyer.

The Lawyer’s Guide to Strategic Planning (Table of Contents) 
Thomas C. Grella and Michael L. Hudkins

Strategic planning is an integral component to the success of any business organization, including law firms and law-related entities. This practice-building resource can be your guide to planning dynamic strategic plans and implementing them at your firm. You’ll learn about the strategic planning process and how to establish goals in key planning areas such as law firm governance, competition, opening a new office, financial management, technology, marketing and competitive intelligence, client development and retention, and more. Also, the accompanying CD-Rom contains and wealth of policies, statements, and questionnaires. If you’re serious about improving the way your firm works, increasing productivity, making better decisions, and setting your firm on the right course, this book is the resource you need. 

The Lawyer’s Retirement Planning Guide (2010) (Table of Contents) 
Susan A. Berson

For ages 45 to 64, this book is key for professionals wanting to successfully maneuver through the financial times we live in. Susan S. Berson of the Banking & Tax Law Group LLP covers everything from investment methods to managing family responsibilities and retirement living trends.

Lay Words for Lawyers (Table of Contents) 
 
William Drennan
A must-have for lawyers as well as wordsmiths, this book provides verbal “ammunition” for the legal practitioner. The key words and analogies featured in the book are intended to elicit strong mental—but particularly strong emotional—images or memories in the hearer, to stimulate in the listener a flood of associations with these words in order to effectively communicate with clients, witnesses, and jurors. Each category highlights words that may be unfamiliar to the lawyer and then provides definitions on meanings and examples of common usage. This book is divided into eight categories: computer terminology; words and phrases by birth year (Matures, Boomers, Generation X, Generation Y); pangenerational words and phrases; literary references; and sports terminology.

Lead your Office to Become an Extraordinary Place to Work
Association of Legal Administrators
Cathy Benton and Lynn Carroll
Discover ways to transform your office into a remarkable workplace, delivering not only superior client service but also satisfaction for each and every person who is part of that effort.

Leadership for Lawyers (Table of Contents)
Herb Rubenstein, J.D., MPA, DSS
When corporations are devoting so many resources to leadership training, why have law firms dragged their feet on leadership development? In this important book, Herb Rubenstein sounds the call to law firms for the need to devote dollars and time to leadership training for their managing partners, practice group heads, senior partners, and senior associates. Rubenstein argues that excellent leadership would help a law firm become more efficient, attract more clients, retain its top lawyers and staff members, and grow more profitable.
Leadership for Lawyers is the first book of its kind written by a lawyer for lawyers, judges, law firm administrators, and others in the legal profession to help them become more effective leaders. This book explains the various theories of leadership, provides practical advice on how to become a better leader, and shows how increasing leadership development education and training could significantly improve the legal profession as a whole. With one chapter specifically devoted to women and leadership in the legal profession, this book is designed to improve the ability of women to advance to leadership positions in the profession.
Rubenstein shows lawyers why leadership is so vital for every successful legal organization. He takes the reader on a guided tour of the leadership literature of the past fifty years. He identifies the various brands of leadership that authors and business men and women have been teaching and practicing, pointing out strengths and weaknesses of each. He shares success stories of leaders who have practiced leadership skills in order to steer their firms and companies to new heights. Finally, he introduces the reader to the critical concept of “leaders for leaders,” people who can significantly impact the legal profession for decades to come.

Letters for Lawyers (Table of Contents)
Thomas E. Kane
Frequent, effective written communication is vital to the successful practice of law. In today’s legal industry, clients expect their lawyers to be responsive, efficient, and cost conscious. Communication with clients has never been more important. The new 2nd edition of this publication will help ease the task of communicating with clients, prospects and others. This book contains numerous communication tools, including: business letters, announcement cards, invitations, survey forms, response cards, press releases, and thank-you notes. Also, for added convenience all letters are included on CD-Rom.

Making Partner (Table of Contents)
John R. Sapp
Law firm associates or law students interested in learning what it takes to become a partner will find this newly revised guidebook invaluable. This concise resource offers useful, practical advice about establishing goals, fitting into the firm culture, getting recognized, focusing on client relations, marketing one’s abilities and the firm’s expertise, and other innovative ways to succeed in making partner. Ambitious young lawyers will turn to this insightful resource to help them formulate a step-by-step plan and be their guide for personal decisions and actions within their firm. It’s also perfect for bulk purchase by managing partners and law firm administrators.

Managing Partner 101 (Table of Contents)
Lawrence G. Green
Written by Lawrence G. Green, formerly a longtime managing partner of a large Boston law firm, this completely updated and expanded second edition of an ABA bestseller is designed to help managing partners, lawyers, and other legal professionals understand the role and responsibilities of a law firm’s managing partner. The book will shorten the learning curve for mastering successful management techniques for the new or experienced managing partner, through helpful guidelines, tips, and examples presented throughout the text. Of particular value is the author’s extensive experience and discussion on the importance of leadership to the effective managing partner.

Managing the “Crowd”
Association of Legal Administrators
Paul Nailon, Esq.
Different values, beliefs and attitudes based on when we were born, plus the cohort events in the world at that time, shape us. What steps can you take, and processes can you create that will help employees understand each other and function as a collegial and effective team. 

Maximizing Law Firm Profitability (2006)(Table of Contents)
Susan G. Manch and Marcia Pennington Shannon
Looking at the unique aspects of and effective strategies for hiring, training, and developing productive lawyers forces the investigator to face the reality of the challenge. Any one of these three tasks might prove to be the undoing of even the most capable senior partner or experienced administrator of a successful firm, but desiring to establish competency in all three sets the bar very high indeed. Yet that will be the stated goal of this book—establishing competency (or at the very least sharing information designed to help employers of lawyers get a good start in doing so) as thoughtful recruiters, focused trainers, and insightful guides of professional development. The authors will work toward accomplishing two objectives: First, to carefully examine the unique attributes of successful hiring, training, and professional development practices employed in shepherding lawyers on the path from student to practitioner; and second, to set forth best practices and recommended strategies that stand out as being effective in ensuring that these tasks are accomplished.

The Modern Rules of Business Etiquette (Table of Contents) 
Donna Gerson and David Gerson
This book will help you build better and deeper relationships, and feel more confident than you ever have, no matter what the business setting. This book is a valuable tool for all business professionals who recognize the important role interpersonal skills play in the success of their career, and their business. As society seems to continue to travel down a pathway of inappropriate and uninformed behavior, those who understand and implement correct principles of behavior from this book will leave their competitors in the dust and will thrive in the global marketplace of today.

More Secrets of the Business of Law (Table of Contents) 
Edward Poll
In this follow-up companion volume of Ed Poll’s highly praised first Secrets collection, you’ll learn how to be more efficient, more effective and more profitable in your practice. You get topflight tips for how to: collaborate with clients; succeed in collecting your fees; open your own law office; maximize the return on your technology investment; exceed your clients’ expectations; fine-tune disaster and recovery planning; raise your rates; build a Weblog strategy; and a whole lot more!


The Lawyer's Guide to Professional Coaching (2012) (Table of Contents)
Andrew Elowitt
Become more efficient and profitable in your law practice by employing a professional coach. The Lawyer's Guide to Professional Coaching will teach you to find, select, and work productively with the right coach for your needs--and transform your practice in the process. Learn how to get the most out of coaching, decide whether coaching is right for you and your firm, and use coaching skills when you manage, mentor, and collaborate with client and colleagues. This book will help you: Learn why coaching has become so popular--and necessary; Hire a qualified coach; Understand how coaches differ from consultants, therapists, and trainers; Know what to expect from coaching conversations and engagements; Use a professional coach to improve your bottom line; and Get the best return on your coaching investment.

The Lawyer’s Guide to Strategic Planning (2004) (Table of Contents) 
 Thomas C. Grella and Michael L. Hudkins

Strategic planning is an integral component to the success of any business organization, including law firms and law-related entities. This practice-building resource can be your guide to planning dynamic strategic plans and implementing them at your firm. You’ll learn about the strategic planning process and how to establish goals in key planning areas such as law firm governance, competition, opening a new office, financial management, technology, marketing and competitive intelligence, client development and retention, and more. Also, the accompanying CD-Rom contains and wealth of policies, statements, and questionnaires. If you’re serious about improving the way your firm works, increasing productivity, making better decisions, and setting your firm on the right course, this book is the resource you need. 

Lay Words for Lawyers (2008) (Table of Contents) 
 
William Drennan
A must-have for lawyers as well as wordsmiths, this book provides verbal “ammunition” for the legal practitioner. The key words and analogies featured in the book are intended to elicit strong mental—but particularly strong emotional—images or memories in the hearer, to stimulate in the listener a flood of associations with these words in order to effectively communicate with clients, witnesses, and jurors. Each category highlights words that may be unfamiliar to the lawyer and then provides definitions on meanings and examples of common usage. This book is divided into eight categories: computer terminology; words and phrases by birth year (Matures, Boomers, Generation X, Generation Y); pan generational words and phrases; literary references; and sports terminology.

Lead your Office to Become an Extraordinary Place to Work (2007)
Association of Legal Administrators
Cathy Benton and Lynn Carroll
Discover ways to transform your office into a remarkable workplace, delivering not only superior client service but also satisfaction for each and every person who is part of that effort.

Leadership for Lawyers (2008) (Table of Contents)
Herb Rubenstein, J.D., MPA, DSS
When corporations are devoting so many resources to leadership training, why have law firms dragged their feet on leadership development? In this important book, Herb Rubenstein sounds the call to law firms for the need to devote dollars and time to leadership training for their managing partners, practice group heads, senior partners, and senior associates. Rubenstein argues that excellent leadership would help a law firm become more efficient, attract more clients, retain its top lawyers and staff members, and grow more profitable.
Leadership for Lawyers is the first book of its kind written by a lawyer for lawyers, judges, law firm administrators, and others in the legal profession to help them become more effective leaders. This book explains the various theories of leadership, provides practical advice on how to become a better leader, and shows how increasing leadership development education and training could significantly improve the legal profession as a whole. With one chapter specifically devoted to women and leadership in the legal profession, this book is designed to improve the ability of women to advance to leadership positions in the profession.
Rubenstein shows lawyers why leadership is so vital for every successful legal organization. He takes the reader on a guided tour of the leadership literature of the past fifty years. He identifies the various brands of leadership that authors and business men and women have been teaching and practicing, pointing out strengths and weaknesses of each. He shares success stories of leaders who have practiced leadership skills in order to steer their firms and companies to new heights. Finally, he introduces the reader to the critical concept of “leaders for leaders,” people who can significantly impact the legal profession for decades to come.

Legal Project Management for Lawyers in One Hour (2013) (Table of Contents)
Pamela H. Woldow and Douglas B. Richardson
Legal clients are responding to today’s unprecedented financial pressures by demanding better predictability, cost-effectiveness and communication from their outside legal service providers. They give their business to those who can manage legal work efficiently-and take it away from those who can’t or won’t. Legal Project Management in One Hour for Lawyers provides any attorney with practical skills and methods for improving efficiency, keeping budgets under control, building strong working relationships with clients, and maximizing profitability. 


Letters for Lawyers (2004) (Table of Contents)
Thomas E. Kane
Frequent, effective written communication is vital to the successful practice of law. In today’s legal industry, clients expect their lawyers to be responsive, efficient, and cost conscious. Communication with clients has never been more important. The new 2nd edition of this publication will help ease the task of communicating with clients, prospects and others. This book contains numerous communication tools, including: business letters, announcement cards, invitations, survey forms, response cards, press releases, and thank-you notes. Also, for added convenience all letters are included on CD-Rom.

Limited Scope Legal Services (2012) (Table of Contents)
Stephanie L. Kimbro
In this rapidly changing economic and legal climate, lawyers are seeking new methods for delivering their services efficiently and effectively while attracting new types of clients. For many firms, limited scope representation--also known as a la carte or unbundled legal services--may be the solution. By providing representation for a clearly defined portion of the client's legal needs, such as preparing a legal document or making limited court appearances, lawyers can market their practice to an entirely new client base and give their firm a competitive advantage. The only book available on the topic, Limited Scope Legal Services provides lawyers of all types--from solo to big law--with practical, tested solutions for setting up unbundling practices in their firms. This book offers everything you need to get started with limited scope services, including: A step-by-step checklist for implementation; Tips for unbundling in various practice areas; An overview of ethics concerns and guidance for avoiding malpractice risk; Best practices for billing and marketing; Guidance about using technology to unbundle services; Case studies from a variety of firms; Sample limited scope agreements; and Advice about creating and building your brand.

Locked Down (2012) (Table of Contents)
Sharon D. Nelson, David G. Ries, and John W. Simek
In 2009, an FBI advisory warned that law firms are being increasingly targeted by identity thieves and hackers. In an age where lawyers frequently conduct business across wireless networks using smartphones and laptops, how can attorneys safeguard client data and confidential information? Locked Down explains the wide variety of information security risks facing law firms and how lawyers can best protect their data from these threats--with any budget. Written in clear, non-technical language that any lawyer can understand, this book will help you: Create secure passwords--and store them safely; Assess the existing security risks at your firm: server rooms, cleaning crews, guests, alarm systems, and more; Work securely from a laptop or smartphone; Authenticate users and encrypt your data; Maintain e-mail integrity; Secure your wired or wireless network; Effectively wipe data from a hard drive before disposal; and Investigate, contain, and recover from a security breach.

Looking Tall by Standing Next to Short People (2007)
(Table of Contents)
H. Edward Wesemann

With wit, wisdom and a knack for cutting through the nonsense, Ed Wesemann's latest book, Looking Tall by Standing Next to Short People again addresses the most perplexing issues facing law firms today. Hoping that you "disagree with large portions" of his take on the minefield of legal management, Ed's purpose in offering his extensive insights is to ignite the exchange of ideas, creative dialogue, enthusiasm and--most importantly--action. Ed tackles legal management's hot button issues by delving into six general topics: The role of partners - Massive non-equity partnership ranks results in a large group of lawyers who don't meet any "full partner" criteria but are too senior to be associates. What happens when there are no "up or out" reviews in place to prevent partners from sapping up the work that should be going to associates? The operation of partnerships - We used to talk about managing law firms--now we govern them. Mergers - It's been a sleepy couple of years where merger activity has largely been less than expected. But the natural maturation of the legal industry won't let the lull last for long. Business development - Business development is the same as it has been since the founders of our most venerable law firms hung out their shingles. Everything else is details. Strategy - Figuring out what has to be done to be more profitable is easy. The issue is what to do to make those things actually occur--that's strategy.

Making Partner (2006) (Table of Contents)
John R. Sapp
Law firm associates or law students interested in learning what it takes to become a partner will find this newly revised guidebook invaluable. This concise resource offers useful, practical advice about establishing goals, fitting into the firm culture, getting recognized, focusing on client relations, marketing one’s abilities and the firm’s expertise, and other innovative ways to succeed in making partner. Ambitious young lawyers will turn to this insightful resource to help them formulate a step-by-step plan and be their guide for personal decisions and actions within their firm. It’s also perfect for bulk purchase by managing partners and law firm administrators.

The Management of Human Capital (2009) (Table of Contents)
Kenneth P. Yusko, Harold W. Goldstein, and Steven B. Fabrizio
This handbook is designed to help in the development and implementation of practical human resource systems that have a proven record for increasing individual and firm-wide effectiveness. This clearly written and concise resource highlights procedures and programs that will help a firm, corporate law department, or government legal staff to hire, develop, and manage the performance of employees in ways that enhance organizational productivity and profitability. In addition to covering proven techniques such as selecting, training, and evaluating employees, the book includes guidelines, instructions, and examples for auditing the firm's human capital management systems, diagnosing firm effectiveness, boosting quality of client service, improving employee engagement, building more effective teams, and growing better leaders at all levels.

Managing Partner 101 (2001) (Table of Contents)
Lawrence G. Green
Written by Lawrence G. Green, formerly a longtime managing partner of a large Boston law firm, this completely updated and expanded second edition of an ABA bestseller is designed to help managing partners, lawyers, and other legal professionals understand the role and responsibilities of a law firm’s managing partner. The book will shorten the learning curve for mastering successful management techniques for the new or experienced managing partner, through helpful guidelines, tips, and examples presented throughout the text. Of particular value is the author’s extensive experience and discussion on the importance of leadership to the effective managing partner.

Mentoring for Meaningful Results (2006) (Table of Contents)
Kristie Probst
What can you do to reenergize your mentoring program? How should busy mentors make the most of their time with mentees? What strategies can mentees use for communicating with their mentors? What is the role of parents and caregivers in the mentoring relationship? Packed with the answers to these questions and many more, Mentoring for Meaningful Results is the perfect roadmap to the mentoring experience.
Comprehensive in scope and organized around common mentoring issues, Mentoring for Meaningful Results addresses the needs of the entire mentoring team: program leaders, mentors, mentees, and the families of the mentees. Over 50 easy-to-use, reproducible handouts help program leaders speak to each participant with practical tools they can distribute in their programs. This book is a must-have for schools, organizations, and communities starting new mentoring programs or seeking fresh ideas to enhance an existing program.


Managing the “Crowd” (2007)
Association of Legal Administrators
Paul Nailon, Esq.
Different values, beliefs and attitudes based on when we were born, plus the cohort events in the world at that time, shape us. What steps can you take, and processes can you create that will help employees understand each other and function as a collegial and effective team. 

The Millennial Lawyer (2012) (Table of Contents)
Ursula Furi-Perry
The Millennials, also called Generation Y--generally, those born between 1980 and 2000--are the largest generation in the United States and the fastest-growing segment of workers today. And as the baby boomers retire, this massive generation will begin taking the reins of law firms.
The Millennial Lawyer is a duel guidebook--meant for both senior lawyers on effectively using this next generation, and for the young lawyer on adjusting to law practice and life in a firm--with side-by-side prescriptive sections for the Millennial lawyer and the attorney managing them. The book relies on a mix of empirical studies, case studies, personal interviews, and research to provide prescriptive advice, tips and techniques, and best practices.

Minimize Risk (2005)
Joan Gleich, CLM

Every firm is at a different stage in its development of systems and structures for external controls. You might find that you are well past the suggestions made here; or, you might feel that it is impossible for you to implement them, given the small size of your staff or due to a cultural resistance to this type of change. You are probably somewhere in between these two points. Wherever you are, an internal control structure and accountability system that is carefully planned and implemented, will pay dividends by providing information needed to close the control gaps in law firm operations and establish sound daily policies and procedures to achieve the firm’s goals. 

The Modern Rules of Business Etiquette (2008) (Table of Contents) 
Donna Gerson and David Gerson
This book will help you build better and deeper relationships, and feel more confident than you ever have, no matter what the business setting. This book is a valuable tool for all business professionals who recognize the important role interpersonal skills play in the success of their career, and their business. As society seems to continue to travel down a pathway of inappropriate and uninformed behavior, those who understand and implement correct principles of behavior from this book will leave their competitors in the dust and will thrive in the global marketplace of today.

More Secrets of the Business of Law (2006) (Table of Contents) 
Edward Poll
In this follow-up companion volume of Ed Poll’s highly praised first Secrets collection, you’ll learn how to be more efficient, more effective and more profitable in your practice. You get topflight tips for how to: collaborate with clients; succeed in collecting your fees; open your own law office; maximize the return on your technology investment; exceed your clients’ expectations; fine-tune disaster and recovery planning; raise your rates; build a Weblog strategy; and a whole lot more!

Multidisciplinary Practice (2001) (Table of Contents)
Gary A. Munneke and Ann L. MacNaughton
At its simplest levels, MDP involves providing services through multi-professional offices, offering joint service delivery among lawyers and other professionals—one-stop shopping for the client. The concept also raises questions about ethics for lawyers, such as sharing of fees with non-lawyers, ownership of law firms by non-lawyers, interference with lawyers’ independent judgment, as well as others. Those firms that understand the nature of this change will be better positioned to adapt and benefit financially from the trend.
Multidisciplinary Practice: Staying Competitive and Adapting to Change pulls a wealth of material together on the MDP trend, and offers practical suggestions on how lawyers should cope with the developments. This book is an anthology of articles and information that address the real questions on MDP that will affect law practice day to day.